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Capital Otolaryngology

Contact & Locations

The friendly staff at Capital Otolaryngology welcomes your call and looks forward to serving you. If you have any questions about our ear, nose, or throat services, please call one of our offices. To schedule an appointment, you can call us or use our secure online appointment request form

Locations & Phone

Capital Otolaryngology
www.capoto.com

Austin Office

Phone: (512) 339-4040
Fax: (512) 997-9077

Address:
12309 N. Mopac Expressway, Suite 100
Austin, TX 78758

Lakeway Office

Phone: (512) 682-4798

Address:
200 Medical Parkway, Suite 130A
Lakeway, TX 78738

Office Hours

Austin:

Monday – Thursday: 7 am – 5 pm
Friday: 7 am – 4 pm

Lakeway:

Tuesday and Thursday: 8 am – 12 pm

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Capital Otolaryngology and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (512) 339-4040. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Capital Otolaryngology, we accept most major insurance plans. Please contact your insurance company or you may call our office at (512) 339-4040 to find out if we accept your insurance plan. 

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit. 

Care Credit

If you have a question related to your bill or insurance, please contact our billing specialists at (512) 339-4040.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit. 

Prescription Requests

Prescriptions and refills for established patients of Capital Otolaryngology are routinely issued during our regular office hours (see above). You can make your request by calling our office at (512) 339-4040.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

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Patient Education

Learn more about the symptoms and treatments for dozens of ENT conditions, including treatments, preventive methods, and much more. 

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