The friendly staff at Capital Otolaryngology welcomes your call and looks forward to serving you. If you have any questions about our ear, nose, or throat services, please call one of our offices. To schedule an appointment, you can call us or use our online appointment request form.
12309 N Mopac Expy #100
Austin, TX 78758
200 Medical Pkwy #380
Lakeway, TX 78738
Frequently Asked Questions
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Capital Otolaryngology and they will contact us.
After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (512) 339-4040. A doctor is on-call 24 hours a day. Your call will be returned promptly.
Insurance / Payment / Billing
At Capital Otolaryngology, we accept most major insurance plans. Please contact your insurance company or you may call our office at (512) 339-4040 to find out if we accept your insurance plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Prescriptions and refills for established patients of Capital Otolaryngology are routinely issued during our regular office hours (see above). You can make your request by calling our office at (512) 339-4040.
No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
Personal Care with Maximum Comfort
We are here to serve you and want you to know that our standard of patient care is the same standard we would apply to our own families. Our specialists are committed to providing you with timely and complete personalized care integrated with maximum comfort, convenience, and privacy.